Returns and exchanges
RETURNS AND EXCHANGES
If you are not fully satisfied with your purchase, you can return any item purchased on our store within 14 days from the date the order was delivered to you.
We’ll accept return requests for items that are unopened, unused, with the original tags still intact. The product(s) must be in their original packaging, if applicable, in the same condition it was received.
If you wish to return your item, we must receive your request within 7 days of the date you received your item.
After you’ve submitted a return request to INSERT EMAIL ADDRESS, we will send you a PDF of a return shipping label. Please print it out and affix to to your package.
You are responsible for paying for the return shipping costs. We will deduct the cost of return shipping from your refund.
Once we receive your returned item, our team will review your request and inspect the item. We will send you an email to confirm that we’ve received your item and are processing your request. We’ll follow up with another email once the request has been processed to let you know if your return was approved.
If approved, the money will be refunded to your original method of payment within 5 working days.
In the unlikely event that you receive a damaged or defective item, we’re happy to exchange the item for a new one. Please email INSERT EMAIL ADDRESS within 10 days of receiving your product to begin the process.